Privacy Policy

At KASA, we respect and protect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA). By using our website or creating an account with us, you agree to the terms outlined in this policy.

1. Collection of Personal Data

When you visit our website or sign up for an account, we may collect personal information such as your name, email address, phone number, billing and shipping details, and login credentials. We may also collect non-personal data such as your browser type, IP address, device information, and website usage patterns.

In addition, cookies or similar tracking technologies may be used to enhance your browsing experience and to understand how you interact with our website. If you make a purchase, your payment will be processed securely through our authorized payment gateways. We do not store or have access to your full credit card or banking information.

2. Use of Personal Data

Your personal data will be used for purposes necessary to operate our business and deliver our services effectively. This includes:

Creating and managing your user account
Processing and delivering your orders
Providing customer support
Sending order updates and promotional messages (if opted in)
Improving our website and services
Ensuring compliance with legal and regulatory requirements

We may also use your information to personalize your experience and enhance our marketing efforts.

3. Disclosure of Personal Data

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers and business partners who assist us in operating our website, processing payments, fulfilling orders, or delivering marketing and IT support.

These third parties are bound by strict confidentiality agreements and are only permitted to use your data in accordance with our instructions and this Privacy Policy. We may also disclose your personal data when required by law, regulation, or court order, or when necessary to protect our rights, users, or the public.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, analyze traffic patterns, and improve overall user experience. Cookies help us recognize your browser and store certain information to make your future visits more convenient.

You may choose to disable cookies through your browser settings; however, doing so may limit some functions or features of our website.

5. Security and Data Protection

We take all reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes the use of secure servers, encryption, and restricted access controls. However, please note that no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

6. Retention of Data

Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Once the data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

In accordance with the PDPA, you have the right to access, correct, and update your personal data held by us. You may also withdraw your consent to the processing of your data, request that we stop sending you marketing communications, or request the deletion of your account.

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to other websites operated by third parties. These sites have their own privacy policies, and we are not responsible for the content, practices, or policies of such websites. We encourage you to review their privacy statements before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in accordance with legal and regulatory requirements. Any revisions will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

Email: hello@mykasatech.com
Address: No 1, Jalan Eko Perindustrian 5/3A, Eco Business Park V, 42300 Puncak Alam, Selangor, Malaysia