Terms of Service
Welcome to KASA! By accessing or using our website (www.mykasatech.com) and purchasing products from our online store, you agree to comply with the following terms and conditions. Please read these terms carefully before using the website or placing any order.
1. General Website Usage
By browsing or using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service, as well as any applicable laws and regulations in Malaysia. If you do not agree to these terms, please refrain from using our website.
2. Content Ownership
All materials displayed on this website, including text, images, graphics, product descriptions, logos, and other content, are the property of KASA or its respective partners and suppliers. Such materials are protected by intellectual property laws. You may not reproduce, distribute, modify, display, or exploit any part of the website’s content without prior written permission from KASA.
3. User Conduct
Users agree not to misuse or interfere with the website in any way that could harm its functionality, security, or integrity. This includes but is not limited to introducing malware or viruses, attempting to hack into restricted areas, or engaging in fraudulent or illegal activities. KASA reserves the right to suspend or permanently restrict access to any user who violates these terms.
4. Product Information and Accuracy
We strive to ensure that all information, product details, images, and prices on our website are accurate and up to date. However, errors may occasionally occur. KASA reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information without prior notice. If a purchase is affected by such an error, we will contact you to resolve the issue or process a refund where appropriate.
5. Orders and Acceptance
When you place an order on our website, you are submitting an offer to purchase the selected product(s). All orders are subject to acceptance by KASA. We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing or description errors, payment verification issues, or suspected fraudulent activity.
An order confirmation email will be sent once you submit your order. However, this does not constitute acceptance. Acceptance occurs only when we have verified product availability, received payment, and begun processing your order.
6. Pricing and Payment
All prices listed on the website are displayed in Malaysian Ringgit (MYR) and are subject to change without notice. We make every effort to ensure pricing accuracy, but in the event of an error, we reserve the right to cancel or adjust any affected orders.
Payments can be made through available payment methods such as credit/debit cards, online bank transfers, or e-wallets. All payments are securely processed via third-party payment gateways. Please ensure that all billing and contact details provided are accurate to avoid delays or failed transactions.
7. Shipping and Delivery
KASA delivers across Malaysia. Estimated delivery time is within 5 working days and shipping fees will be displayed at checkout. We make every effort to fulfill orders promptly, but delays may occur due to stock availability, courier scheduling, or unforeseen circumstances. KASA is not liable for any delay in delivery once the order has been handed over to the courier.
For more information, please refer to our Shipping Policy page.
8. Returns and Refunds
If you are not satisfied with your purchase, you may return the product in accordance with our Returns and Refunds Policy. Returned items must be in their original condition and accompanied by proof of purchase. Refunds or exchanges will be processed based on the conditions outlined in that policy.
9. Warranty
Selected products sold by KASA are covered by a manufacturer’s or supplier’s warranty. Please review the specific warranty details provided on each product page. Warranty claims are subject to the terms and conditions of the respective manufacturer.
10. Limitation of Liability
To the fullest extent permitted by law, KASA shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products. This includes, but is not limited to, loss of data, profits, or business interruption. Your sole remedy for dissatisfaction with the website or products is to discontinue use or request a return or refund in accordance with our policy.
11. Privacy and Data Protection
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the website, you consent to our handling of your data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and our Privacy Policy.
12. Changes to Terms
KASA reserves the right to modify, amend, or update these Terms of Service at any time without prior notice. The updated version will be published on this page, and your continued use of the website following any changes constitutes acceptance of the revised terms.
13. Termination
This agreement remains effective until terminated by either you or KASA. You may terminate your account at any time by notifying us in writing. KASA may, at its discretion, suspend or terminate your account or access to the website without notice if you violate these Terms of Service or engage in activities deemed harmful or unlawful.
14. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the Malaysian courts.
15. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
Email:
hello@mykasatech.com
Phone:
+6011-3721 0866
Address: No 1, Jalan Eko Perindustrian 5/3A, Eco Business Park V, 42300 Puncak Alam, Selangor, Malaysia